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Find a Location

First Priority Restoration, Inc. has 1 locations, listed below.

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    Business ProfileforFirst Priority Restoration, Inc.

    Fire and Water Damage Restoration

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    First Priority Restoration offers home restoration services.

    Business Details

    Location of This Business
    301 Woodbury St, South Elgin, IL 60177-1367
    BBB File Opened:
    9/2/2005
    Years in Business:
    40
    Business Started:
    8/1/1983
    Business Started Locally:
    8/1/1983
    Business Incorporated:
    12/14/1981
    Type of Entity:
    Corporation
    Alternate Business Name
    • First Priority DKI
    • National Inc
    • Douglas National Inc
    • National Systems
    Additional Contact Information

    Fax Numbers

    • (847) 931-1796
      Primary Fax

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/05/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Feb 23rd of this year we suffered a partial collapse in our arena at our horse farm. We have been training horses and teaching riding for 36 years. We ultimately hired First Priority to take care of the repairs to our barn/business. Now 7 months later... they will not answer or return my calls or texts. There has been absolutely no work done to fix the arena. And I can not even get them to inform me if they have even bothered to order the metal required to cover the barn. The trusses have been here for months and the posts (which another builder saw and said that they would not even work for our job). They have tried to blame everyone else... other builders have said they could have gotten the metal in 3 weeks... which I informed them of. They have had 7 months to order and recieve the metal. And do the construction. They have done nothing... now going into winter I am getting ready to lose my business due to their unscrupulousness. The money is there to pay them...

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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