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BBB Business Review

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BBB Accredited Business since

DMD Restoration & Remodeling, Inc.

Phone: (773) 463-1800 4137 N Rockwell St, Chicago, IL 60618

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DMD Restoration & Remodeling, Inc is a fire and water damage restoration company which also performs remodeling and renovation. Located in Chicago, IL, this company serves downtown Chicago and surrounding areas, including Edison Park, Skokie, Winnetka, Evanston, Des Plaines, Wilmette, the Gold Coast, Berwyn, and Cicero. Owner Dan Doubrava has over 15 years of experience in remodeling and renovation and formed the company when he moved to Chicago in 2008. The company is family owned and operated.

This company offers emergency cleanup services 24 hours a day, seven days a week, for individuals whose homes have been ravaged by fire, flooding, storm, or hail damage. The company performs fire damage repair, flooding and water cleanup, and mold removal. All workmanship has a 5-year guarantee, plus a lifetime guarantee for smoke removal. The company specializes in securing the property to ensure the prevention of further damage, providing detailed property estimates to be given to an insurance company for settlement purposes, ensuring that the homeowner need only pay the deductible for the price of the work, implementing a complete restoration and renovation plan that removes all damaged property and replaces it with structurally sound improvements, and working proactively and cooperatively with the customer's insurance company to ensure that all payments are processed in an appropriate timeframe and that the work is done on time and on budget.

Visit the website for DMD Restoration & Remodeling to learn more about the work that this company completes, read testimonials from former customers, and contact the company for fire and water damage restoration projects.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that DMD Restoration & Remodeling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for DMD Restoration & Remodeling, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on DMD Restoration & Remodeling, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 31, 2013 Business started: 06/01/2011 in IL Business started locally: 06/01/2011 Business incorporated 01/31/2012 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

City of Chicago
121 N La Salle St # 604, Chicago IL 60602

Type of Entity


Business Management
Mr. Dan Doubrava, Owner
Contact Information
Principal: Mr. Dan Doubrava, Owner
Business Category

Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Kitchen Remodeling Contractors - General Home Improvements - Additions Basement - Remodeling Bathroom Remodeling Residential Remodelers (NAICS: 236118)

Products & Services

This company offers fire and water restoration services.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.