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CAT 5 Restoration is a fire and water damage restoration company which focuses on insurance restoration projects for commercial and residential customers. Located in Orland Park, IL, this company serves both local and national residents, including customers in Palos Heights, Oak Forest, Markham, Lockport, Channahon, Schaumburg, Bolingbrook, Romeoville, Oak Lawn, Tinley Park, La Grange, Homewood, Joliet, Naperville, Downers Grove, Brookfield, Aurora, Chicago Heights, Woodridge, Lombard, Carol Stream, Bensenville, Oak Park, Berwyn, Elk Grove Village, Streamwood, St Charles, and Des Plaines. The company has responded to Hurricane Sandy, Hurricane Katrina, Hurricane Irene.
This company has divisions for commercial, residential, and national disaster response, with teams trained in the specifics of mold, smoke, water, and fire restoration. The company has experience in restoring single and multi-family homes, offices, assisted living facilities, town homes, condominiums, and other facilities, including multi-million dollar projects. Services include mold remediation, document freeze-drying, document and book drying, document cleaning after floods and fires, smoke mitigation, water and fire restoration, document recovery, structural stabilization, debris removal, dehumidification, board-up and roof tarping, relocation, structural drying, damage assessment, and environmental control. The company is capable of handling events as small as a pipe break to as large as a full-scale drying project for entire buildings, and has been on hand for national disasters such as hurricanes and tornadoes.
Visit the website to learn more about their services, read about the projects they have completed, and request their services for fire and water restoration after a natural disaster or other emergency.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for CAT 5 Restoration include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Michael Carroll, President/CEO Mark Otto, National Account Manager
Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Relocation Service Mold & Mildew Remediation Mold & Mildew Inspection/Removal/Remediation Building Contractors Building Restoration & Preservation Paper & Document Shredding Tarps Residential Remodelers (NAICS: 236118)