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Business ProfileforHSBC Finance Corp.
Additional business information
September 2007 - The BBB would like to inform consumers that should they receive calls regarding correspondence from HSBC Nevada N.A., they should get in touch with HSBC directly.
Per HSBC, privacy letters are being sent to consumers who have accounts with Carson's Bulk (Carson's). The letters are legitimate and should be of no alarm.
Effective March 15, 2010, all HSBC Auto Loan complaints will be handled by the Dallas BBB as a result of the recent agreement between HSBC Finance Corporation and Santander Consumer USA, Inc, which is located in the Dallas service area.
The Chicago BBB will continue to process all complaints (other than the aforementioned) against HSBC Finance Corporation and their affiliated dba companies.
At-a-glance
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 175 W Jackson Blvd Ste 1400, Chicago, IL 60604-2766
- BBB File Opened:
- 8/1/1928
- Years in Business:
- 146
- Business Started:
- 1/1/1878
- Business Started Locally:
- 1/1/1878
- Alternate Business Name
- HSBC North America Holdings
- Household Recovery Services
- Household Life Insurance Company
- Business Management
- Ms. Theresa Nicchia, Dept Manager
- Ms. Sandra X. Vasquez, Project Manager
- Mr. Marty Milella, VP Customer Service and Sales
- Traci Holland
- HSBC Retail Services Disputes Address
- Dam Hirsch, Manager
- Jada Howard
- Ms. Katherine Frieri
- Brendan Mcdonagh, Chief Executive Officer
- Ms. Kecia McPherson
- Contact Information
Principal
- Brendan Mcdonagh, Chief Executive Officer
Customer Contact
- Ms. Kecia McPherson
- Additional Contact Information
Fax Numbers
- (847) 564-7094Other Fax
- (800) 547-8646Other Fax
Phone Numbers
- (800) 391-6311Other Phone
- (800) 959-1373Other Phone
- (847) 564-7094
Customer Complaints
131 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
11 Customer Reviews
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Most Recent Customer Review
Diana T
01/19/2023
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