BBB Business Review

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This business is not BBB accredited.

GE Financial Assurance

Additional Locations

Phone: (847) 345-7341 View Additional Phone Numbers 2775 Sanders Rd E-2, Northbrook, IL 60062 View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for GE Financial Assurance include:

  • Failure to respond to 1 complaint(s) filed against business
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

1 Customer Review on GE Financial Assurance
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 01, 1966 Business started: 06/01/1966 Business started locally: 06/01/1966
Business Management
Ms. Colleen Cahill, Supervisor, Customer Care Dept Kelly Abbate Ms. Barbara J. Carso, Sr. Administrative Assistant Shannon Rankin, Manager - Customer First Team
Contact Information
Principal: Ms. Colleen Cahill, Supervisor, Customer Care Dept
Business Category

Financial Services Clubs Disc Jockeys Entertainment Bureaus Auto Services Product Sales - General Credit Cards & Plans Investment Advice (NAICS: 523930)

Alternate Business Names
AARP Motor Plan AARP Motoring Plan AEC Signature Industries Limited AM Industries Inc American Express Legal Service Plan Amoco Motor Club Auto Traveler Beneficial Standard CaRepair Chase Advantage Road Service Citibank Nationwide Auto Club Colonial Penn Franklin Insurance Company Credit Card Registration Credit Card Sentinel Credit Card Sentinel Inc. Critics Choice Entertainment Program Critics' Choice Entertainment Program Dining a la Card Discover Auto Plan Ford Life GE Financial Services Global On Line Travel Greater California Dental Plan I.S.S. Agency Inc InfoWise Legal Services Plan of America Legal Services Plan of America Loyalty & Rewards MIC Life Mobil Auto Club Mobil Auto Club Inc National Dental Service Ocoma Industries Inc One Travel Place Sensational Savings Club SFM Critics Choice Entertainment SFM Legal Service Plan Shop at Home/ Signature Agency - Wyoming Inc Signature Agency Inc Signature Dental Plan Signature Dental Plan & More Signature Dental Plan of Florida Inc Signature Direct Inc Signature Financial/Marketing Inc Signature Home Protection/Home Protect. Plu Signature Investment Advisors Inc Signature Legal Care (f/k/a Prudential Legal Signature Travel Services Signature's Nationwide Auto Club Inc SignatureCard Inc Signatures Nationwide Auto Club Inc SMF Critics Choice SmileSaver TeleRewards Union Fidelity Life Insurance Company Vision Care Advantage

Customer Review Rating plus BBB Rating Summary

GE Financial Assurance has received 3.23 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.