Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

ISI Communications Inc

Additional Locations

Phone: (630) 824-0190 Fax: (630) 824-0199 28w440 Mack Rd, West Chicago, IL 60185 View Additional Email Addresses http://www.isicommunications.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

ISI Communications Inc is a fiber optic network provider throughout Northern Illinois. Started in 2003, this business provides fiber optic networking solutions, internet access, internet service provision, internet-based telephone services, VOIP, telephone communications, colocation services, business class internet, and wavelength services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that ISI Communications Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for ISI Communications Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ISI Communications Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 08/01/2003 in IL Business incorporated 04/24/2003 in IL
Type of Entity

Corporation

Business Management
Mr. Daniel (Dan) G. Howard, President
Contact Information
Principal: Mr. Daniel (Dan) G. Howard, President
Business Category

Fiber Optics Internet Services Internet Access Provider Internet Service Providers Colocation Services Internet-Based Telephone Service VOIP (Voice Over Internet Protocol) Sales & Service All Other Telecommunications (NAICS: 517919)

Method(s) of Payment
Check, Bank Wire, Major Credit Cards
Refund and Exchange Policy
Refund Policy is documented in the ISI Communications published Service Level Agreements (SLAs) found on www.isicommunications.com
Service Area
Provides service throughout Northern Illinois.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.