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BBB Business Review

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BBB Accredited Business since

VFN Fiberglass Inc.

Phone: (630) 543-0232 Fax: (630) 543-9877 330 W Factory Rd, Addison, IL 60101

BBB Business Reviews may not be reproduced for sales or promotional purposes.


VFN Fiberglass is a fiberglass product company which sells custom car hoods and bodies for a variety of automobiles, both foreign and domestic. This company serves the western suburbs of Chicago, including Villa Park, Lombard, Glendale Heights, Glen Ellyn, Bensenville, Wood Dale, Itasca, Bloomingdale, Roselle, Elk Grove Village, Franklin Park, Northlake, Hillside, Bellwood, Berkeley, Oakbrook Terrace, Oak Brook, Lombard, Wheaton, Glendale, Roselle, Medinah, Winfield, Wheaton, Carol Stream, Des Plaines, Downers Grove, Schaumburg, Mt Prospect, West Chicago, Streamwood, and Park Ridge. Products available from this company include window kits, hoods, full body kits, cowl induction scoops, factory style scoops, aero pro scoops and scoop plugs, dragster noses, and custom work.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that VFN Fiberglass Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for VFN Fiberglass Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on VFN Fiberglass Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 27, 2008 Business started: 06/01/1969 Business started locally: 06/01/1969
Type of Entity


Business Management
Mrs. Charmaine Mortensen, President Ms. Jean Kent Mr. Frank Mortensen, President
Contact Information
Principal: Mrs. Charmaine Mortensen, President
Business Category

Fiber Glass Products Auto Parts & Supplies - New Filters Air & Gas Cleaning Auto Customizing Glass - Plate and Window Plastics Plumbing Fixture Manufacturing (NAICS: 326191)

Alternate Business Names
VFN Fiberglass

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.