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BBB Business Review

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BBB Accredited Business since

J. Franco Wrought Iron Fencing

Phone: (312) 437-4145 Fax: (708) 453-4471 933 W 32nd St, Chicago, IL 60608 http://steelporches.com/


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

J. Franco Wrought Iron Fencing is a metal fencing company that installs and repairs metal fencing and railings. This company services the Chicago area including Lower West Side, Illinois Medical District, North Lawndale, South Lawndale, Bronzeville, Near South Side, Near North Side, West Town, Humboldt Park, Cicero, Berwyn, Oak Park, Elmwood Park, Skokie, Evanston, Franklin Park, Melrose Park, Maywood, Broadview, Riverside, Bubank, Oak Lawn, and Evergreen Park. This company also offers steel porches, stairs, balconies, roof decks, railings, wrought iron fences, wrought iron gates, aluminum fences, security doors and windows, repairs and maintenance of fencing and railings, air conditioning cages, air conditioning supports, bumper guards, and ladder wracks.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that J. Franco Wrought Iron Fencing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for J. Franco Wrought Iron Fencing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on J. Franco Wrought Iron Fencing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 03, 2007 Business started: 01/01/1984 Business started locally: 01/01/1984
Type of Entity

Sole Proprietorship

Business Management
Mr. Javier Franco, Owner
Contact Information
Principal: Mr. Javier Franco, Owner
Business Category

Fence Contractors Fence Posts & Fittings Gates Steel Fabricators Fences - Wood Chain Link Fence Sales, Service & Contractors Iron Work Deck Builder Patio, Porch & Deck Enclosures Roof Decks Bar - Fixtures Railings Stair Builders All Other Specialty Trade Contractors (NAICS: 238990)

Alternate Business Names
J. Franco Wrought Iron Fencing & Mntnce.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.