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BBB Business Review

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BBB Accredited Business since

Family Fences Ltd.

Phone: (847) 733-7275 Fax: (847) 733-7306 View Additional Phone Numbers 101 Montgomery Ln, Glenview, IL 60025 http://www.familyfences.com


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Description



Family Fences, Ltd, is a fence contractor which builds fences, concrete railings, and decks for residential customers. Located in Glenview, IL, this company serves the northern suburbs of Chicago, including Morton Grove, Skokie, Riverwoods, Northfield, Glencoe, Winnetka, Kenilworth, Wilmette, Niles, Park Ridge, Des Plaines, Mt Prospect, Arlington Heights, Wheeling, Prospect Heights, Deerfield, Edison Park, Lincolnwood, Evanston, Highwood, Lincolnshire, Highland Park, Bannockburn, Buffalo Grove, Northbrook, Palatine, Lake Forest, and Vernon Hills. The company has been in business since 2000 and is family owned and operated. The company uses screws to secure their fences instead of nails, which make the fences stronger and more resistant to wear and tear, as screws provide a stronger hold for the fence than nails would. Screws also make the fences easier to maintain and, because of the longevity of the materials, a more economical option, as the panels will need to be replaced less often.

Services available from this company include the construction and replacement of fences, including wooden, iron, vinyl, and chain-link fences. The fences can be custom-designed to the customer's liking in order to provide privacy and security to a customer's home and property. In addition, this company provides decks, concrete work, and porches and porch railings. For any of the work, the company will meet with the customer and consult on the materials and design in order to determine what the main goal of the project is, such as whether the customer is most interested in the privacy component of installing a fence), and advise the customer accordingly on the appropriate materials for the project.

Visit the website for Family Fences, Ltd, to learn more about the services available from this company, read about the different fencing materials, and contact the company to schedule an appointment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Family Fences Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Family Fences Ltd. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Family Fences Ltd.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 02/12/2000 Business started locally: 02/12/2000 Business incorporated 10/06/2004 in IL
Type of Entity

Corporation

Business Management
Mr. Tomas Estrada, Owner
Contact Information
Principal: Mr. Tomas Estrada, Owner
Business Category

Fence Contractors Fence Staining Fence Posts & Fittings Fence Material Fence - Sales, Service & Contractors Fences - Vinyl Fences - Wood Chain Link Fence Sales, Service & Contractors Contractors - General All Other Specialty Trade Contractors (NAICS: 238990)

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.