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BBB Business Review

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BBB Accredited Business since

Cedar Rustic Fence Co.

Phone: (815) 741-1635 Fax: (815) 741-7059 99 Republic Ave, Joliet, IL 60435

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Cedar Rustic Fence Co installs all types of fences including Cedar, Vinyl, Aluminum and Chain Link. We are also a full line manufacturer of Cedar, Vinyl and Aluminum Fencing. We manufacture most of the product we install and sell fencing material to consumers and fence contractors. 

We do have a full time service department that does warranty repair work and services our customers. We currently do not do fence repairs for fences not installed by Cedar Rustic Fence Co.. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cedar Rustic Fence Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Cedar Rustic Fence Co.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 4

Additional Information

BBB file opened: January 13, 2005 Business started: 01/01/1927 in IL Business started locally: 01/01/1927 Business incorporated 10/21/2003 in IL
Type of Entity


Business Management
Mr. Greg Bergeron, Owner
Contact Information
Principal: Mr. Greg Bergeron, Owner
Business Category

Fence Contractors Fence Posts & Fittings Fence - Sales, Service & Contractors Fences - Vinyl Fences - Wood Chain Link Fence Sales, Service & Contractors Patio & Deck Builders Deck Builders All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

Cedar Rustic Fence Co. sells the following brand(s): We sell our own line of Vinyl, Cedar and Aluminum fences

Cedar Rustic Fence Co. offers the following product(s): Aluminum Fence, Cedar Fences, Chain Link Fence, Ornamental Fence, PVC Fence, Vinyl Fence, Wood Fence

Alternate Business Names
Bergeron Group, Inc. Cedar Rustic

Customer Review Rating plus BBB Rating Summary

Cedar Rustic Fence Co. has received 4.34 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.