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BBB Business Review

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BBB Accredited Business since

Aspen Fence Company

Phone: (847) 549-8619 29805 N Forest Lake Ln, Libertyville, IL 60048 http://www.aspenfence.net/ View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Aspen Fence Company is a fence company which sells and installs fences for residential and commercial customers. This company serves the northern suburbs of Chicago, including Lake Forest, Mettawa, Vernon Hills, North Chicago, Party City, Gurnee, Gages Lake, Grayslake, Round Lake, Mundelein, Hawthorn Woods, Forest Lake, Long Grove, Buffalo Grove, Lincolnshire, Bannockburn, Highwood, and Lake Forest. Products available from this company include wood fencing, aluminum and ornamental fencing, PVC and composite fencing, chain link fences, decking, enclosures, pergolas, and trellises.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Aspen Fence Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Aspen Fence Company include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Aspen Fence Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 04, 2011 Business started: 01/01/2003 Business started locally: 01/01/2003
Type of Entity

Sole Proprietorship

Business Management
Mr. Jeff Winton, Owner
Contact Information
Principal: Mr. Jeff Winton, Owner
Business Category

Fence Contractors Fence Posts & Fittings Fence Material Fence - Sales, Service & Contractors Fences - Vinyl Fences - Wood Chain Link Fence Sales, Service & Contractors Exterior Structures - Gazebos, Arbors, Pergolas Building Materials All Other Specialty Trade Contractors (NAICS: 238990)


Customer Review Rating plus BBB Rating Summary

Aspen Fence Company has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.