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BBB Business Review

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BBB Accredited Business since

Elevator Industries of Illinois, Inc.

Phone: (773) 645-7476 Fax: (773) 645-7581 View Additional Phone Numbers 3260 W Grand Ave, Chicago, IL 60651

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Elevator Industries of Illinois, Inc. is an elevator and escalator service company. This business is located in Chicago, IL, and serves the greater Chicago area and the surrounding suburbs including Evanston, Skokie, Des Plaines, Park Ridge, Rosemont, Elk Grove Village, Elmhurst, Cicero, Berwyn, Oak Park, Franklin Park, Niles, Lincolnwood, Westchester, La Grange, Bedford Park, Burbank, Oak Lawn, Alsip, Blue Island, Harvey, Orland Park, Downers Grove, Lombard, Naperville, Northbrook, and Arlington Heights. This company provides service, repair, and installation for elevators and escalators and their services include testing and maintenance of passenger and freight elevators, testing and maintenance for escalators, new construction and installation, modernization of existing systems, and they provide work for residential, commercial, and industrial customers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Elevator Industries of Illinois, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Elevator Industries of Illinois, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 17, 2007 Business started: 01/01/1935 Business started locally: 01/01/1935 Business incorporated 12/30/1976 in IL
Type of Entity


Business Management
Mr. Rick Raciborski, President
Contact Information
Principal: Mr. Rick Raciborski, President
Business Category

Elevators - Sales & Service Elevators - Testing Services Home Elevators & Stair Lifts Elevator Consultants Elevator and Moving Stairway Manufacturing (NAICS: 333921)

Alternate Business Names
ABC Elevator Company Action Elevator Co. Bay Elevator Company Chicago Elevator Company Rixway Corporation Standard Elevator Company Universal Elevator Werks

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.