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BBB Accredited Business since

LG Electronics USA, Inc.

Additional Locations

Phone: (847) 941-8181 Fax: (847) 941-8177 View Additional Phone Numbers 2000 Millbrook Dr, Lincolnshire, IL 60069 View Additional Web Addresses

Click for BBB Rating on LG Electronics USA, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that LG Electronics USA, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for LG Electronics USA, Inc.. BBB of North Alabama has the full report as that BBB handles all complaints for LG Electronics USA, Inc..

Additional Information

BBB file opened: January 01, 1946 Business started: 01/01/1918 Business started locally: 01/01/1918 Business incorporated 12/14/1981 in DE
Type of Entity


Business Management
Mr. John Taylor, V P Public Affairs & Communications
Contact Information
Principal: Mr. John Taylor, V P Public Affairs & Communications
Number of Employees


Business Category

Electronic Equipment & Supplies - Wholesale & Manufacturers Television & Radio Parts - Wholesale & Manufacturers Computers - Dealers Computers - Supplies & Parts Electronic Equipment & Supplies - Dealers Computers Hardware, Software & Services Computers - Networks Electric Equipment - Service & Repair Cellular Telephone Service & Supplies Appliances - Major - Wholesale & Manufacturers Appliances - Small - Wholesale & Manufacturers Audio-Visual Equipment - Wholesale & Manufacturers Electrical Apparatus and Equipment, Wiring Supplies, and Related Equipment Merchant Wholesalers (NAICS: 423610)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.