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Customer Complaints Summary

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints3

Complaint Breakdown by Resolution

Complaint Resolution Log (3)BBB Closure Definitions
05/24/2013Problems with Product / Service
07/08/2013Problems with Product / Service
12/24/2013Guarantee / Warranty Issues | Read Complaint Details
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Complaint
Got trap on Oct XX XXXX put over are RV 2 weeks later saw it on 11-17 all tore up ask for a full refund they said 30 days They said it was TEAR & UV RESISTANT IN THERE ADD. they said there is After the 30 days that products manufacturers warranty will be in effect I'm ask for a full refund it is NOT TEAR RESISTANT
Product_Or_Service: 40' x 50' Tarp
Account_Number: upc XXXXXXXXXXXX

Desired Settlement
A full refund if it can not last 2 weeks it is not very good Thank you

Industry Comparison| Chart

Electronic Equipment & Supplies - Dealers, Radar Equipment

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.