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Aact Electric is an electrical contractor providing services for electrical, commercial, governmental, and industrial customers. Located in Oswego, IL, this company serves the Chicagoland area, including Aurora, Naperville, Montgomery, Boulder Hill, Plainfield, Bolingbrook, Sugar Grove, Batavia, Woodridge, West Chicago, Lockport, Lisle, Downers Grove, Homer Grove, Wheaton, Willowbrook, and Geneva. The company has been in business for over 20 years and is family owned and operated. Former customers include ATI Physical Therapy, Burger King, Cardinal Fitness, Midway Airport, O'Hare Airport, RR Donnelly, Ruby Tuesday, Mercedes Benz, VIM Recyclers, and Vulcan Materials.

This company offers 24-hour emergency services 7 days a week in addition to scheduled appointments. Their residential services include electrical design and installation, thermal imaging and consultation, remodeling and renovation, additions, service upgrades, landscape and exterior lighting design and installation, custom home lighting, code compliance, phone and data installation, cable and internet installation, troubleshooting and repair, spa and pool electrical installation, security lighting, and generator installation. Industrial services include code upgrades, load balancing, interior and exterior fixture maintenance, exit and emergency signage, timers and occupancy sensors, UPS systems with battery backups, relays with overload services, transformers, location of utilities, and surge protection. Commercial services include exterior lighting, signs, pole lights, installation and repair of metering equipment, wire insulation testing, loop resistance testing, grounding system testing, and general maintenance and repair.

Visit the website for Aact Electric to learn more about the services available from this company and to contact the company for a residential, commercial, industrial, or governmental electrical contracting project.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Aact Electric, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Aact Electric, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 28, 2006 Business started: 01/01/1989 in IL Business started locally: 01/01/1989 Business incorporated 01/23/1995 in IL
Type of Entity


Business Management
Mr. Jeff Rittgarn, Vice President
Contact Information
Principal: Mr. Jeff Rittgarn, Vice President
Business Category

Electricians – Residential Electricians - Commercial Electric Equipment - Service & Repair Engineers - Electrical Electrical Power Systems Maintenance Wire & Cable - Electric Electrical Contractors and Other Wiring Installation Contractors (NAICS: 238210)

Customer Review Rating plus BBB Rating Summary

Aact Electric, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.