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BBB Business Review

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BBB Accredited Business since

NorthWest Electrical Supply

Phone: (847) 255-3700 Fax: (847) 255-4321 View Additional Phone Numbers 600 E Rand Rd, Mount Prospect, IL 60056 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


NorthWest Electrical Supply is an electrical equipment and supplies company which sells electrical components and accessories. This company sells its products online nationally and also serves locally to the northwest suburbs of Chicago, including Mt. Prospect, Des Plaines, Park Ridge, Elk Grove, Arlington Heights, Prospect Heights, Palatine, Inverness, Wheeling, Northbrook, Oakbrook, Glenview, Golf, Glencoe, Hoffman Estates, Highland Park, Niles, Schaumburg, Rolling Meadows, Buffalo Grove, Deerfield, Lincolnshire, Winnetka, Kenilworth, Lake Forest, Rosemont, LaGrange, Evanston, Itasca, Hinsdale, Wood Dale, Bensenville, Riverwoods, Morton Grove, Barrington, Lake Zurich, Kildeer, Deer Park, Long Grove, and McHenry. Products available from this company include commercial and residential light fixtures, ceiling fans, home décor/accents, ballasts, conduit, controls, timers, distribution equipment, fasteners/fittings, generator equipment, light bulbs, LED products, safety equipment and signals, tools, wire, cable, ground connectors, and wiring devices. NorthWest Electrical Supply also offer assistance with design, layouts, takeoffs, and quotations, 24/7 contractor will call pickup, free local contractor delivery, an online webstore, and offer a multilingual staff.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that NorthWest Electrical Supply meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for NorthWest Electrical Supply include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on NorthWest Electrical Supply
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 01, 2005 Business started: 01/01/1956 Business started locally: 01/01/1956 Business incorporated 08/05/1960 in IL
Type of Entity


Business Management
Mr. Thomas Reindl, President Ms. Lynn Carlson, CFO
Contact Information
Principal: Mr. Thomas Reindl, President
Business Category

Electric Equipment & Supplies - Retail Fans - Household Lighting Fixtures - Retail Lighting Fixtures - Supplies & Parts Tools - Electric Landscape Lighting Lighting Fixtures - Repair & Maintenance Lighting Systems & Equipment Lightning Protection Equipment Wire & Cable - Electric Lighting Consultants Floodlights & Search Lights Generators - Electric Switches - Electric Appliances - Major - Parts & Supplies Appliances - Small - Dealers Appliances - Small - Supplies & Parts Electronics Stores (NAICS: 443142)

Alternate Business Names
NorthWest Design and Specification NorthWest Lighting and Accents NW

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.