BBB Accredited Business sinceAdditional Locations
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AEP Energy is an electric company which provides natural gas and energy services for residential and commercial customers. This company serves downtown Chicago and surrounding areas, including Evanston, Skokie, Niles, Morton Grove, Park Ridge, Elmwood Park, Oak Park, Stickney, Lyons, Summit, Bridgeview, Berwyn, Cicero, Oak Lawn, Evergreen Park, Blue Island, Robbins, Posen, Maywood, Bellwood, Franklin Park, Rosemont, Broadview, Hines, Riverside, Bensenville, Wood Dale, Itasca, Mt Prospect, Glenview, Wilmette, Addison, Elmhurst, and Lombard. Services available from this company include lighting retrofits, lighting design, lighting controls, heating and air conditioning controls, energy monitoring, demand response, solar energy, energy audits, renewable energy, and natural gas.
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A BBB Accredited Business since
BBB has determined that AEP Energy Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for AEP Energy Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 75 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||23|
|Total Closed Complaints||75|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Type of Entity
Business ManagementMr. Greg Hall, President Ms. Madelon Kuchera, Chief Legal Officer
Electric Companies Lighting Systems & Equipment Lighting Consultants Electric Instruments Lighting Fixtures - Supplies & Parts Lighting Fixtures - Repair & Maintenance Electric Bulk Power Transmission and Control (NAICS: 221121)
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview