BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

PPES, Inc.

Additional Locations

Phone: (312) 479-7070 Fax: (773) 304-1991 View Additional Phone Numbers 5955 W Race Ave, Chicago, IL 60644 http://www.ppes123.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for PPES, Inc. include:

  • 15 complaint(s) filed against business
  • Failure to respond to 3 complaint(s) filed against business
  • 11 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Factors that raised the rating for PPES, Inc. include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

15 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 12
Total Closed Complaints 15

Additional Complaint Information

A review of consumer complaints filed with the BBB of Chicago & Northern Illinois against this company delineates a pattern of consumer allegations.

Consumers allege that they signed up for vendor space at Ladies Pamper Night, a PPES event, at which they were guaranteed a certain number of customers would be present, or the money they paid for their vendor space refunded. The complaints claim that the event did not have the promised customer volume, or in some cases that the event was canceled entirely, and that PPES still refused to issue a refund per the contract and/or verbal agreement they had with the vendors.

A recent review of BBB complaints has delineated a pattern of consumer allegations against PPES, Inc.

In their complaints, consumers allege that:

They signed up for vendor space and were guaranteed a certain number of customers present, however, once event ended customer volume had not been met or event was cancelled by PPES, Inc.

Majority of said complaints allege that PPES, Inc. refused to refund money per contract or verbal agreement.

Information regarding event was not provided to vendors until complainants personally reached out to PPES, Inc.

To date we have not heard back from the company regarding the pattern of consumer allegations. The BBB will continue to monitor complaints, but advises any consumer to be aware of this business and the pattern of consumer allegations.

 

Customer Reviews Summary Read customer reviews

0 Customer Reviews on PPES, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 09, 2011 Business started: 11/04/2002 Business started locally: 11/04/2002 Business incorporated 05/24/2005 in IL
Type of Entity

Corporation

Business Management
Dr. Phyllis Porter, Founder
Contact Information
Principal: Dr. Phyllis Porter, Founder
Business Category

Educational Consultants Other Scientific and Technical Consulting Services (NAICS: 541690)

Alternate Business Names
Ladies Pamper Night
Additional Information

Ladies Pamper Night is a registered trademark of PPES, Inc.

Products & Services

This business offers: Educational consultants, also providing professional development workshops, seminars, conferences, retreats and events for school districts and the public.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.