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BBB Business Review

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BBB Accredited Business since

Edit My Novel

Phone: (847) 951-1046 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Cara Lockwood Inc (DBA Edit My Novel) is a professional novel editing and writing service in Evanston, IL, with a nationwide internet presence. With more than a decade of hands-on editorial experience, Edit My Novel helps aspiring writers get the most out of their writing projects.

General services for Edit My Novel include general editing, writing coaching, and marketing services for finished writing projects for self-publishing or shopping to publishers. Accomplished author Cara Lockwood personally works on every project, which range from nonfiction edits, fiction in all major genres, as well as short stories, poetry, and even partially-written manuscripts and outlines. She can work at any stage of the writing project, from brainstorming to final edits, and can work on the time table of her clients.

Visit the Edit My Novel website for a free quote, testimonials or free writing advice.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Edit My Novel meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Edit My Novel include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Edit My Novel
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 02, 2014 Business started: 06/28/2004 Business started locally: 06/28/2004 Business incorporated 06/28/2004 in IL
Type of Entity


Business Management
Ms. Cara Lockwood, Owner
Contact Information
Principal: Ms. Cara Lockwood, Owner
Number of Employees


Business Category

Editorial Services Document Preparation Services (NAICS: 561410)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.