Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Magic Mist offers premium quality electronic cigarettes and related products. In addition the company offers high quality products compatible with over top 50 e-cigarette brands in the industry. We guarantee 100% customer satisfaction.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Magic Mist meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Magic Mist include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Magic Mist
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 30, 2013 Business started: 01/12/2011 Business started locally: 01/12/2011 Business incorporated 01/12/2011 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Amit M. Aggarwal, CEO
Contact Information
Principal: Mr. Amit M. Aggarwal, CEO
Related Businesses
Get Active Inc
Business Category

e-cigarettes Cigar & Cigarette & Tobacco Dealers - Retail Tobacco Stores (NAICS: 453991)

Refund and Exchange Policy
Returns are accepted with 100% refund of the value of the product if returned within 30 days of purchase of the product. Shipping cost is non-refundable. Please send us an email a brief description of the problem with the order number.

Shipping address for returns is: TMM Returns, 103 Schelter Rd, Suite 20, Lincolnshire, IL 60069.
Service Area
Alternate Business Names
ParallelDirect LLC
Products & Services

High quality Electronic cigarette and compatible products for over 50 e-cig brands in the industry.

We are well known for our customer service in the industry. Please check out the Reviews on our website to get a glimpse.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.