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BBB Business Review

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BBB Accredited Business since

Peter's Air Duct Cleaning

Phone: (708) 557-5987 16w301 94th Pl, Burr Ridge, IL 60527 http://www.cleanduct.us


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Peter's Air Duct Cleaning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Peter's Air Duct Cleaning include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Peter's Air Duct Cleaning
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: April 20, 2009 Business started: 01/01/2001 Business started locally: 01/01/2001
Type of Entity

Sole Proprietorship

Business Management
Mr. Peter Ciempka, Owner
Contact Information
Principal: Mr. Peter Ciempka, Owner
Business Category

Duct Cleaning Air Duct Cleaning Dryer Vent Cleaning Other Services to Buildings and Dwellings (NAICS: 561790)

Why Accreditation Revoked



Peter's Air Duct Cleaning is a duct cleaning company which performs annual or semi-annual cleanings on the ventilation system of residences. Located in Burr Ridge, IL, this company serves the majority of the suburbs of Chicago, including Addison, Batavia, Bolingbrook, Downers Grove, Elgin, Geneva, Itasca, Joliet, Lake Zurich, Mokena, Plainfield, Romeoville, Waukegan, and Yorkville. This company has been in business for over 10 years.

The company follows the industry standards of cleaning the ducts of a home, using industrial vacuums and scrubbing tools to remove all dirt, hair, and debris. First, the technicians use a 20 horsepower vacuum cleaner attached to both the supply and return sides of the ventilation system and use negative air pressure to suck all dust into the vacuum. Then, scrubbing tools are sent down the vents to remove all the debris that may cling to the sides of the hoses.

The return system is then cleaned carefully with scrubbing tools and more vacuum pressure, which includes cleaning the grill covers and drops throughout the home. Trunks and plenums are then cleaned, and plastic plugs are installed to prevent air flow loss from the vacuum's entrance hole. The vents are finally sanitized with an environmentally-friendly solution, and all dust and debris that may have escaped the vacuum is cleared, with a new galvanized access panel installed for future access to the vents.

Visit the website for Peter's Air Duct Cleaning to learn more about the process of cleaning the air duct systems, read their informative advice for keeping the duct systems cleans, and schedule an appointment for an air duct cleaning.


Customer Review Rating plus BBB Rating Summary

Peter's Air Duct Cleaning has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.