Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Norman's Cleaners & Tuxedo

Additional Locations

Phone: (708) 532-4312 Fax: (708) 532-4612 17702 Oak Park Ave, Tinley Park, IL 60477 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Norman's Cleaners & Tuxedo is a dry cleaner which provides dry cleaning and alteration services.



BBB Accreditation

A BBB Accredited Business since

BBB has determined that Norman's Cleaners & Tuxedo meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Norman's Cleaners & Tuxedo include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Norman's Cleaners & Tuxedo
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 29, 1985 Business started: 05/01/1951 Business started locally: 05/01/1951 Business incorporated 07/03/2012 in IL
Type of Entity


Business Management
Mr. Richard J. Vuillaume, President/Owner
Contact Information
Principal: Mr. Richard J. Vuillaume, President/Owner
Business Category

Dry Cleaners Cloth Cutting Formal Wear Tuxedo Sales & Rentals Weaving & Mending Tailors Alterations - Clothing Drycleaning and Laundry Services (except Coin-Operated) (NAICS: 812320)

Service Area
This company serves the southern suburbs of Chicago, including Frankfort Square, Frankfort, Mokena, Orland Hills, Orland Park, Oak Forest, Country Club Hills, Hazel Crest, Markham, Olympia Fields, Matteson, Homewood, Flossmoor, Park Forest, Richton, Palos Heights, Palos Park, Crestwood, Alsip, Midlothian, Robbins, Posen, Blue Island, New Lenox, Mokena, Worth, and Harvey.
Alternate Business Names
Norman's Cleaners Norman's Cleaners & Formal Wear
Products & Services

Services available from this company include dry cleaning, wedding dress alterations, tuxedo alterations, fitting and measurement, and tailoring and mending for everyday clothing.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.