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BBB Accredited Business since

Joan Philo Casting A/k/a the Darling Series

Phone: (773) 350-1730 1816 S Racine Ave, Chicago, IL 60608

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Joan Philo Casting, aka The Darling Series, is a collection of greeting cards, as well as drama instruction, extra casting, and other projects related to film and movie production. Located in Chicago, IL, this company serves the greater Chicagoland area, including Schaumburg, Naperville, Elgin, Rolling Meadows, Arlington Heights, Deerfield, Highland Park, Lake Forest, Great Lakes, St Charles, Tinley Park, Oak Lawn, Brookfield, Bolingbrook, Aurora, Romeoville, Buffalo Grove, Elk Grove Village, Crystal Lake, Midlothian, Winthrop Harbor, Zion, Round Lake Beach, Cicero, Berwyn, Glen Ellyn, Carol Stream, Bloomingdale, Roselle, Morton Grove, Downers Grove, and Mount Prospect. The company has been in business since 1995 and is led by Joan Philo, who is a casting director, screenplay writer, comedy writer, and greeting card writer. Her scripts include Lies, Five Weeks in June, Blue Moon Psychic, The Needlepoint Brownstone, and Gypsies of Oz Park. Philo also has written a book for extras titled "How to be an extra, Chicago-Style," which explains to hopeful extras what they should do in order to be casted and how to make their experience as pleasant and useful as possible.

This site sells greeting cards meant for people in the film industry, including actors and actresses, directors, screenwriters, stunt people, producers, wardrobe technicians, and extras. There are also greeting cards to celebrate the end of production, holidays, and birthdays. The site also has a forum and a place for potential extras to sign up to be considered for future productions.

Visit the website for Joan Philo Casting, aka The Darling Series, to learn more about Joan Philo's projects, view potential casting calls, and order film industry-oriented greeting cards.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Joan Philo Casting A/k/a the Darling Series meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Joan Philo Casting A/k/a the Darling Series include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Joan Philo Casting A/k/a the Darling Series
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: September 08, 2010 Business started: 01/01/1995 in IL Business started locally: 01/01/1995
Business Management
Ms. Joan Philo, Owner
Contact Information
Principal: Ms. Joan Philo, Owner
Business Category

Drama/Acting Instruction Greeting Cards - Retail T-Shirts Fine Arts Schools (NAICS: 611610)

Customer Review Rating plus BBB Rating Summary

Joan Philo Casting A/k/a the Darling Series has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

2 Customer Reviews on Joan Philo Casting A/k/a the Darling Series
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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