Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

The Door People

Phone: (773) 283-4014 4509 W Haddon Ave # 1, Chicago, IL 60651 http://www.thechicagodoorpeople.com/



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

The Door People is a door repair, retail, and service company for commercial businesses. This business is located Chicago, IL, and serves the greater Chicago area including the surrounding suburbs of Evanston, Skokie, Des Plaines, Park Ridge, Rosemont, Elk Grove Village, Elmhurst, Cicero, Berwyn, Oak Park, Franklin Park, Niles, Lincolnwood, Westchester, La Grange, Bedford Park, Burbank, Oak Lawn, Alsip, Blue Island, Harvey, Orland Park, Downers Grove, Lombard, Naperville, Northbrook, and Arlington Heights. This company provides door installation and service for commercial customers including revolving door installation, storefront doors, swing doors, door repair, custom doors, residential doors, hollow metal doors and frames, metal refinishing, wood restoration, elevator doors, lock cases, and door closers and checks.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Door People meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Door People include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Door People
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 01/01/1985 Business started locally: 01/01/1985
Type of Entity

Sole Proprietorship

Business Management
Mr. Sergio Marquez, Owner
Contact Information
Principal: Mr. Sergio Marquez, Owner
Business Category

Doors Doors - Installation Metal Fabricators Door Closers & Checks - Repairing Doors - Repair Weather Stripping Elevator Consultants Elevators - Sales & Service Metal Cleaning Door Closers & Checks Door Frames Other Building Material Dealers (NAICS: 444190)

Products & Services

This company offers revolving door & installation Door & frame installation, revolving door install, weather sweeps install' lock cases, door install & repair

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.