Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

BBB Accredited Business since

Allied Garage Door, Inc.

Phone: (800) 660-1877 PO Box 817, Lombard, IL 60148 View Additional Email Addresses http://www.allieddoor.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Allied Garage Door is a garage door repair company which provides garage door installation and repair for residential and commercial customers..Services available from this company include residential garage door installation, commercial garage door installation, spring repair and replacement, cable repair and replacement, opener installation, panel repair and replacement, and weather sealing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Allied Garage Door, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Allied Garage Door, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Allied Garage Door, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 12, 2009 Business started: 01/06/1979 in IL Business started locally: 01/06/1980 Business incorporated 09/05/1985 in IL
Type of Entity

Corporation

Business Management
Mr. Michael Tiberi, General Manager
Contact Information
Principal: Mr. Michael Tiberi, General Manager
Business Category

Doors - Rolling Loading Dock Equipment Garage Doors & Openers Garage Door Repair Garage Doors - Commercial Overhead Garage Doors Cold Storage Doors & Insulated Panels Door & Gate Operating Devices Doors - Installation Doors - Commercial Finish Carpentry Contractors (NAICS: 238350)

Alternate Business Names
Allied Door Allied Garage Door Repair

Additional Locations

  • PO Box 817

    Lombard, IL 60148 (800) 660-1877

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/11/2013 Billing/Collection Issues | Read Complaint Details
X

Additional Notes

Complaint: On 6/5/2013, I had requested to have Allied Garage install a SunSetter Awning. I was given a quote for $1500 from *** and decided to move forward with the installation. After three times of coming out to my house, in the installation was unsuccessful. They did not have the correct materials needed to be able to install the awning. I am now out of $1500 and do not have the awning installed.

Desired Settlement: I would like a full refund.

Business Response: Initial Business Response /* (1000, 10, 2013/10/30) */ Per our conversation with Mr. ******* we refunded $871.00 dollars to his business credit card on 9/25/13. Allied agreed to return in the spring of 2014 to install his awning.Please let us know if you need any further information.The remaining $500.00 will go towards the balance due on the awning. **** ******


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Allied Garage Door, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)