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Find a Location

Greenberg Casework Co., Inc. has 1 locations, listed below.

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    Business ProfileforGreenberg Casework Co., Inc.

    Display Designer
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.78/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/2010

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    14328 Commercial Pkwy, South Beloit, IL 61080-2623
    BBB File Opened:
    10/9/2009
    Years in Business:
    38
    Business Started:
    7/1/1985
    Business Started Locally:
    7/1/1985
    Business Incorporated:
    1/8/2001
    Accredited Since:
    11/1/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Redline Garagegear
    • GarageCabinets.com
    • GCC Coatings
    Business Management
    • Mr. Troy Greenberg, Owner
    Contact Information

    Principal

    • Mr. Troy Greenberg, Owner

    Customer Contact

    • Mr. Troy Greenberg, Owner
    Additional Contact Information

    Fax Numbers

    • (815) 624-0290
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The plastic legs failed and cabinets fell over. I called when I received my order and asked about the legs. I was told they have NEVER had a leg failure and cabinets could be setup as stand alone cabinets. After collapse of cabinets ( which was 100% leg failure) they did NOTHING to compensate me for cabinets or damage. They stated cabinets would not have collapsed if they were attached to wall, which is total bs. I have a recording of collapse. If they were attached to the wall the backs would have stayed on the wall and cabinets would have fallen. The backs job is not for strength but to square the cabinet. The insurance company knows I could not afford to fight them. ***** ( my salesman) was extremely helpful at first and promised to make things right. After insurance got involved due to the fact the cabinets fell on an airplane and did extensive damage, his tune changed and they claimed 0 responsibility. At a MINIMUM they should have replaced the cabinets. The best he could do was give me a discount on new order. People should know these are great looking cabinets with legs that should not be used in extreme temperatures like ******* where I live.
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    Customer Reviews

    18 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael W

    5 stars

    02/28/2024

    Excellent experience overall, from my first contact the manager explained the product I was looking for and made sure that was exactly what I wanted, and let me know the importance of watching the installation videos before I started to assemble. The videos were excellent resources and I was able to assemble the cabinets myself. Overall a great product, excellent customer service and delivery was extremely helpful.

    Local BBB

    BBB of Chicago & Northern Illinois

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