BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Dollar General- 3871

Additional Locations

Phone: (708) 758-7821 View Additional Phone Numbers 3 Sauk Plz, Chicago Heights, IL 60411

Click for BBB Rating on Dollar General- 3871

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Dollar General- 3871. BBB of Middle Tennessee has the full report as that BBB handles all complaints for Dollar General- 3871.

Additional Information

BBB file opened: September 16, 1998 Business started: 01/01/1997 Business started locally: 01/01/1997
Business Management
Mr. Darrell Blay, Site Manager Ms. Janet Luttrell, Site Manager Ms. Deb Seely, Site Manager Ms. Stephanie Tangen, Site Manager Ms. Kristin Villalovos, Site Manager
Contact Information
Principal: Mr. Darrell Blay, Site Manager
Number of Employees


Business Category

Discount Stores General Merchandise - Retail Services - General Discount Department Stores (NAICS: 452112)

Alternate Business Names
Dollar General Dollar General #12204 Dollar General Corporat... Dollar General Store

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.