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BBB Business Review

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BBB Accredited Business since

Fourth Estate Audio, Inc.

Phone: (630) 654-4440 Fax: (630) 654-4467 407 Colfax Ave, Clarendon Hills, IL 60514 http://www.discjockey.org



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Fourth Estate Audio provides professional Chicago wedding DJ and party DJ entertainment and uplighting services. This business is located in Clarendon Hills, IL, and serves the Chicago area and surrounding counties including Cook, DuPage, Lake, Will and Kane Counties as well as Lake and Porter Counties in Indiana. This business provides DJ and lighting for weddings and events with services including DJ/MC entertainment, uplighting, dance floor lighting and monogram lighting.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Fourth Estate Audio, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Fourth Estate Audio, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

9 Customer Reviews on Fourth Estate Audio, Inc.
Customer Experience Total Customer Reviews
Positive Experience 9
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 9

Additional Information

BBB file opened: October 12, 2001 Business started: 05/09/1985 in IL Business started locally: 05/09/1985
Type of Entity

Corporation

Business Management
Mr. Jay Congdon, President/Treasurer Mr. Jeffrey Hickel, Secretary
Contact Information
Principal: Mr. Jay Congdon, President/Treasurer
Business Category

Disc Jockeys Entertainment Services (E.G., Dj's, Magicians Independent Artists, Writers, and Performers (NAICS: 711510)

Products & Services

Fourth Estate Audio, Inc. sells the following brand(s): We offer a service, not a product

Fourth Estate Audio, Inc. offers the following product(s): We offer a service, not a product

Hours of Operation
8am-8pm Monday through Sunday
Method(s) of Payment
Cash, Check, Visa, Master Card, Amex, Discover, Cashier's Check, Bank Money Order
Refund and Exchange Policy

$100 deposit required for each event.

Deposit is refundable within 7 days of contract submission.

Deposit is not refundable if  booking is cancelled less than 2 months before the event date; but Fourth Estate Audio will apply the deposit toward any event the client books with us within one calendar year of the original event date.

Client has the option of requesting a partial or full refund of Fourth Estate Audio's service fee is client is not satisfied with our performance.


Customer Review Rating plus BBB Rating Summary

Fourth Estate Audio, Inc. has received 5 out of 5 stars based on 9 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.