BBB Business Review
Is this your Business?This Business is not BBB Accredited
United World Exchange
Find a Location(312) 466-5627View Additional Phone Numbers700 Commerce Dr STE 500, Oak Brook, IL 60523-8736http://www.usdinar.comView Additional Web Addresses! There is an alert for this business !
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BBB Accreditation
United World Exchange is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered United World Exchange's rating include:
- Business has failed to resolve underlying cause(s) of a pattern of complaints.
- Failure to respond to one complaint filed against business.
- BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Delivery Issues | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Additional Complaint Information
A review of consumer complaints filed with the BBB of Chicago & Northern Illinois against United World Exchange delineates a pattern of consumer allegations. Consumers allege that they have paid anywhere from $400 to $7,000 for Iraqi dinars, and allege that after having cashed their checks, the company failed to provide the purchased currency. Consumers allege to have repeatedly called the company to find out the status of their orders, but allege that their phone calls have gone unreturned and correspondence to the company has not been answered. Consumers have requested refunds of their money which the company has failed to provide.
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topBusiness Management
Per BBB's records, one of the company's owners and/or representatives was alleged to be Mr. Samir Altaeh. He allegedly no longer works for United World Exchange.
Contact Information
Principal: Joseph Beaudry Sam DayehBusiness Category
Dinar Investment Opportunities
Products & Services
This company operates as a broker and sells Iraqi currency, the dinar, over the company's website: www.usdinar.com
The BBB has verified that the company's locations, 30 S Wacker, Suite 2200 in Chicago, and 700 Commerce Drive, Suite 500 in Oak Brook, are virtual office locations. Representatives of United World Exchange will likely not be available at these addresses.
Alternate Business Names
US World Exchange, USDinar.com, www.usdinar.com, US TRADE, LLC, Dinar Merchant, B & G Currency Trading, IFI, LLCIndustry Tips
BBBTips on Saving and InvestingInvestors Warned Not to Risk Homes to Buy Securities
Looking for Sound Financial Advice for Your Business?
Selecting a Financial Planner
Steps to Starting Your Own Business
LocationsX
4 Locations
12526 High Bluff Drive
Suite 300San Diego, CA 92130-2067Directions
9430 S Octavia Ave.
Bridgeview, IL 60455-2112Directions
30 S.Wacker Drive, Suite 2200
Chicago, IL 60606-7452Directions
700 Commerce Dr STE 500
Oak Brook, IL 60523-8736Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Chicago and Northern Illinois. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*United World Exchange is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (312) 466-5630
- (858) 967-5917
- (888) 448-4691
- (800) 609-3413
- (888) 346-4787
- (800) 975-6221
- (888) 346-4787
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Dinar Investment Opportunities
BBBTips on Saving and InvestingInvestors Warned Not to Risk Homes to Buy Securities
Looking for Sound Financial Advice for Your Business?
Selecting a Financial Planner
Steps to Starting Your Own Business
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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On at least one occasion, the BBB sent mail to this company in an attempt to develop a report. The mail was returned by the Post Office; therefore a complete BBB report at this time is unavailable.
If you are the owner and/or President of this company, or if you are a consumer and you have information about the company having moved to a different location, please contact bbbinfo@chicago.bbb.org