BBB Business Review

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This business is not BBB accredited.

Ultra Diamonds

Additional Locations

Phone: (312) 922-3800 Fax: (312) 922-3933 View Additional Phone Numbers 122 S Michigan Ave  Suite 800, Chicago, IL 60603 View Additional Email Addresses

Click for BBB Rating on Ultra Diamonds

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Ultra Diamonds. BBB of Akron has the full report as that BBB handles all complaints for Ultra Diamonds.

Additional Information

BBB file opened: June 25, 2003 Business started: 08/11/1991 Business started locally: 08/11/1991 Business incorporated 04/22/2002 in DE
Type of Entity


Business Management
Mr. Daniel Marks, President Mrs. Claudia Cook, Sr. Exec. Assistant Mr. Joe Donaghy, Exec VP & CAO Ms. Pat Oberdries, AVP Store Operations
Contact Information
Customer Contact: Mrs. Claudia Cook, Sr. Exec. Assistant
Principal: Mr. Daniel Marks, President
Business Category

Diamonds Gold, Silver & Platinum Dealers Watches - Dealers All Other Nonmetallic Mineral Mining (NAICS: 212399)

Alternate Business Names
Jewelers at Filene's Basement Premier Fine Jewelry Ultra Stores, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.