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          Wheatland Dental Care has 1 locations, listed below.

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            Business ProfileforWheatland Dental Care

            Dentist

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            8/12/2006
            Years in Business:
            25
            Business Started:
            1/19/1999
            Business Started Locally:
            1/19/1999
            Date of New Ownership:
            4/24/2013
            Business Incorporated:
            4/24/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • All Kids Dental Center, LLC
            Business Management
            • Dr. Henry Sharfaei, Owner
            • Ms. Nasira Heller, Office Manager
            Contact Information

            Principal

            • Ms. Nasira Heller, Office Manager

            Customer Contact

            • Ms. Jessica Sweeb, Compliance Officer
            Additional Contact Information

            Fax Numbers

            • (630) 904-3770
              Other Fax

            Phone Numbers

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/20/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            On 2/13/23 Wheatland Dental performed a retainer crown implant procedure for my wife. At the time the balance due was $4,151 and was paid in full and a temp was implanted. We went back on 3/7/23 for the permanent implant to be put in and paid the fee for the implant to be matched. On 4/4 we returned for check up and cleaning. We paid $223. At no point were we told there was any balance on the account. A statement was sent to me on 4/21/23 for $1,277.00. This 9 page statement showed all billing starting back on 2/6/2019. I called for clarification and was told the office manager would return my call, as the staff couldn't understand the charges. I never got a call back so I called again. This time I was told this was in review for insurance. This is odd as we pre-submitted our claim prior to the initial procedure to ensure coverage. I called again and was told this bill was under review because they did not know why it was sent. Since then, I have called back 4 additional times. Each time being told the office manager would call back. I have not received a call. I want to know what is going on with this bill as I keep getting notices in the mail. At this point I don't think I should have to pay anything as I am the only one trying to solve their billing issues, but at least start with a phone call.
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            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Chicago & Northern Illinois

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