BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Nelson Ridge Family Dental

Phone: (815) 524-6000 820 Laraway Rd, New Lenox, IL 60451

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Nelson Ridge Family Dental
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 09, 2012 Business started: 06/26/2009 Business started locally: 06/26/2009 Business incorporated 06/26/2009 in IL
Type of Entity


Business Management
Mr. Paul Etchison, DDS, President
Contact Information
Principal: Mr. Paul Etchison, DDS, President
Business Category

Dentists Offices of Dentists (NAICS: 621210)

Products & Services

Prevention & Diagnosis: Oral Examinations, Oral Cancer Screenings, Routine Dental Cleanings, Fluoride Treatment & Sealants, Digital X-rays

Restorative Procedures, Dental Implants Restorations, Crowns, Onlays & Inlays, Fixed Bridges, Complete & Partial Dentures, Root Canal Therapy, Implant Supported Dentures, Cosmetic Dental Procedures, Tooth Colored Fillings, Veneers & Bonding, Lumineers™, Porcelain Crowns, Inlays & Onlays, Porcelain Fixed Bridges, Smile Makeovers

Periodontal Procedures: Diagnosis, Scaling and Root Planing (Deep Cleaning), Periodontal (gum) Maintenance, Periodontal Surgery, Oral Surgery, Extractions, Denture Pre-prosthetic Surgery, Removal and Biopsey of Lesions, Emergency Care, Same day emergency appointments available.

Appliances: Night Guards, Habit Appliances, Sports Guards, Whitening Trays, Orthodontics, 6 Month Smiles, Invisalign, Myofunctional, Appliances for Children.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.