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Find a Location

Dental Care Center Muzaffar Mirza DDS & Associates has 1 locations, listed below.

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    Business ProfileforDental Care Center Muzaffar Mirza DDS & Associates

    Dentist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Dental Services

    Business Details

    Location of This Business
    144 W Roosevelt Rd, Villa Park, IL 60181
    BBB File Opened:
    5/25/2012
    Years in Business:
    29
    Business Started:
    1/1/1995
    Business Started Locally:
    1/1/1995
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Dr. Muzaffar Mirza, Dentist
    Contact Information

    Principal

    • Dr. Muzaffar Mirza, Dentist

    Customer Contact

    • Dr. Muzaffar Mirza, Dentist

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/17/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    My husband had terminal lung cancer. he started working with the Dental care center to get a new plate, because he had lost so much weight his did not fit and was causing sores in his mouth. We gave them a deposit of $350.00 to start the process. everything took weeks to make any progress fitting after fitting. Then before they would do the final they required final payment of $700.00. We paid it, unfortunately my husband passed away. When I called to cancel the plate. the girl in the office said, she would let them know, and we would get a refund. I would like my refund. I get no answers when I call the office. ***** is still listed as a patient, so when I call the office, I get things like,,,, So you need to make an appointment for the plate, I will have the office manager call you back and I never get a phone call. I have given up.All of this and we had dental insurance. I have not gotten anything from insurance that they filed, for the plate.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Fatima A

    1 star

    05/30/2023

    My experience here has been consistently disappointing, to say the least. One of the most frustrating aspects of visiting this dental center is the excessive waiting time. My family and I have been subjected to prolonged waits of at least an hour before being taken to the treatment room, only to endure an additional ***** minutes before being seen by the dental assistant and additional wait time before the dentist comes in. This is highly inconvenient, especially considering the impact it has on our own business clients. As business owners, we value punctuality and expect the same level of professionalism from service providers.Furthermore, the quality of the dental treatments my family and I have received has been far from satisfactory. Despite spending over $1000 on a root canal and crown, my husband continues to experience significant pain and sensitivity issues. This is deeply concerning, as we had hoped these procedures would alleviate his dental problems, rather than exacerbating them. The lack of resolution despite the considerable financial investment is truly disheartening.In the past, Dr. ***** provided exceptional service, but since his departure, the level of care has noticeably declined. The subsequent dentist, ************, has left my husband extremely dissatisfied due to the issues he encountered during his root canal procedure. Moreover, it is frustrating that the various dentists he has seen at this clinic keep prescribing different medications without reaching a definitive conclusion or providing long-lasting relief.This Dental Care Center location deserves a rating of 1 star. While the clinic may offer convenient appointment times on paper, the excessive waiting periods negate this advantage. Additionally, the unsatisfactory quality of the dental treatments, the departure of a previously exceptional dentist, and the lack of resolution despite significant financial investments all contribute to a highly disappointing experience.

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