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BBB Accredited Business since

ORA Oral Surgery & Implant Studio

Phone: (312) 328-9000 1827 S Michigan Ave STE B, Chicago, IL 60616 View Additional Email Addresses View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that ORA Oral Surgery & Implant Studio meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ORA Oral Surgery & Implant Studio include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ORA Oral Surgery & Implant Studio
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 06, 2012 Business started: 05/21/2008 Business started locally: 05/21/2008 Business incorporated 05/21/2008 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity

Limited Liability Company (LLC)

Business Management
Dr. Steven Koos, DDS/MD Ms. Attia Coffey, Practice Manager
Contact Information
Principal: Dr. Steven Koos, DDS/MD
Number of Employees


Business Category

Dentist - Dental Implants Dentist - Sedation Physicians & Surgeons - Maxillofacial Dentists Dentist - Dental Surgery Offices of Dentists (NAICS: 621210)

Why Accreditation Revoked

ORA Oral Surgery & Implant Studio is an oral surgery clinic which provides implants and oral surgery children and adults, and strives to be environmentally friendly in its methods and practices. Located in Chicago, IL, this company serves downtown Chicago, including the neighborhoods of South Loop, Armour Square, Bridgeport, Douglas, Lower West Side, University Village/Little Italy, Illinois Medical District, Bronzeville, Streeterville, McKinley Park, Greektown, Near North Side, Ukrainian Village, East Garfield Park, and Garfield Park. The clinic opened in 2008 and is headed by Dr. Stephen Koos, DDS/MD, who has been placing dental implants for over a decade and has successfully treated thousands of implant patients. Dr. Koos graduated from Northwestern University Dental School and obtained a medical degree from Case Western Reserve University, then completed a six year intensive residency program focused in General Surgery, Anesthesiology, and oral and Maxillofacial Surgery at University Hospitals of Cleveland, Rainbow Babies and Children's Hospital, Mt Sinai Hospital, and MetroHealth Hospital of Cleveland.

Services available from this clinic include wisdom teeth removal, tooth replacement, dental implants, anesthesia services, oral pathology and biopsy, bone grafting, implant dentures, all-on-4 implants, chain and bracket uncovering, tongue and lip frenectomy, orthodontic anchors, facial and dental trauma treatment, pediatric treatment, oral HPV screening, oral cancer screening, snoring elimination, sleep apnea, stem cell harvesting, temporomandibular joint therapy, migraine management, smoking cessation, and aesthetic services. The office also uses environmentally-friendly treatments and procedures, including the reduction of toxic chemicals and recycling.

Visit the website for ORA Oral Surgery & Implant Studio to learn more about the services available from this office, read about their environmental stewardship, and contact the office to schedule an appointment.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.