This business is not BBB accredited.

Credit Care Pluz, Inc.

Phone: (312) 588-6921 View Additional Phone Numbers 500 N Michigan Ave, Chicago, IL 60611

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Credit Care Pluz, Inc. include:

  • BBB concerns with the industry in which this business operates

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Credit Care Pluz, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 10, 2013 Business started: 01/26/2008 Business started locally: 01/26/2008
Business Management
Mr. Brandon Cannon
Contact Information
Principal: Mr. Brandon Cannon
Business Category

Credit Repair Services - Advance Fee All Other Professional, Scientific, and Technical Services (NAICS: 541990)

Additional Locations


    500 N Michigan Ave

    Chicago, IL 60611 (312) 588-6921 (877) 560-3776


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/18/2013 Delivery Issues | Read Complaint Details

Additional Notes

Complaint: In March of 2013 I enrolled in a credit repair program that promised to coding process to challenge information on their credit report and get it deleted. ******'s business ad claims he has a special process that forces the credit bureaus to prove they followed hundreds of regulations. If they can't, he says, his motto is: "If you can't prove it, you must remove it." According to ** Attorney General **** ********** office, the company never had a valid license to do business in the state of *** They also require you to enroll in *********** ***** who bill you 29.95 monthly so they can have access to monitor your credit report. I have called and left messages to schedule an account review phone call with Minister ****** through his assistant Ms. ******** ****** and my calls have gone unreturned. The last time I spoke with Minister ****** (head of the company) was in June and he stated he was on a conference call and would call me back and never did. My bank account was debited in April and then again in May for $250 and every month for 29.99 and not only has my credit not been repaired but it has worsened. ******* 5 News reported an investigation on 11/11/13 completed by the Illinois Attorney General's office announcing that the company is a fraud and the promise to repair consumer's credit is a scam.

Desired Settlement: I would like to be refunded the money that I paid to Credit Care Pluz as well as the $239.92 that I paid for the *********** Total membership.

Business Response: Initial Business Response /* (1000, 5, 2013/11/12) */ I have spoken to this client just now and the issue has been resolve. Miscommunication that's all. Final Consumer Response /* (2000, 8, 2013/11/18) */

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Credit Care Pluz, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)