BBB Business Review

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This Business is not BBB Accredited

Direct Student Relief, LLC

Phone: (312) 273-1760Fax: (866) 329-8737View Additional Phone Numbers5050 N Broadway St Fl 6, ChicagoIL 60640-3016 Send email to Direct Student Relief, LLC

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BBB Accreditation

Direct Student Relief, LLC is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Direct Student Relief, LLC's rating include:

  • BBB concerns with the industry in which this business operates.
  • Length of time business has been operating.

Factors that raised Direct Student Relief, LLC's rating include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Problems with Product / Service2
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Direct Student Relief, LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 07/09/2013Business started: 03/29/2010
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Ms. Melissa Ingalls (Processing Manager)Mr. Brian Baum (Director)Mr. Jacob Dayan
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Business Category

Credit - Debt Consolidation Services, Debt Relief Services (Requested Information Not Provided to BBB), Debt Relief Services, Financial Services, Loans

Products & Services

Alternate Business Names
DOE Help LLC
Industry Tips
Contracts
Debt Consolidation Services
Credit Repair

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.