BBB Business Review

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This Business is not BBB Accredited

Velocity Merchant Services/VMS

Phone: (630) 424-9412Fax: (630) 889-8702View Additional Phone Numbers3051 Oak Grove Rd # 201, Downers GroveIL 60515-1181 View Additional Web Addresses

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BBB Accreditation

Velocity Merchant Services/VMS is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Velocity Merchant Services/VMS' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 32 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

32 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues8
Billing / Collection Issues6
Problems with Product / Service18
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 32

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Velocity Merchant Services/VMS

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2 Customer Reviews

Additional Information

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Attention Consumers:

Velocity Merchant Services/VMS is not related to Valued Merchant Services located in Conway Arkansas and in Idaho Falls, Idaho.

BBB file opened: 10/09/2001Business started: 01/02/1998
Type of Entity

Corporation

Incorporated: December 1999, IL

Business Management
Principal: Nancy Jalajel (Operations Manager)
Contact Information
Dema Barakat (President)Mr. Danoush Khairkhah (CEO)
Business Category

Credit Card Processing Service, Credit Cards & Plans - Equipment & Supplies, Check Verification & Recovery Service, Business Services - General, Web Design, Merchant Cash Advance

Alternate Business Names
VMS Velocity Merchant Service
Industry Tips
Credit Cards - Consumer Liability Re: Lost/Stolen
Credit Cards - Use When Purchasing by Mail or Tele

Customer Review Rating plus BBB Rating Summary

Velocity Merchant Services/VMS has received 4.40 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.