BBB Accredited Business since
1 of 1 images | See All Images >>
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Retriever Merchant Solutions is a credit card processing company which provides payment processing solutions for commercial customers. This company serves a national customer base as well as companies throughout the Chicagoland area, including in Naperville, Schaumburg, Aurora, St Charles, Geneva, Batavia, Crystal Lake, Evanston, Skokie, Niles, Wheaton, West Chicago, Rockford, DeKalb, Highland Park, Elk Grove Village, Roselle, Rosemont, Blue Island, Tinley Park, Oak Park, Westmont, Deerfield, Arlington Heights, Rolling Meadows, River Forest, Melrose Park, Franklin Park, Elmhurst, Stickney, Berwyn, Cicero, and Riverside. Services available from this company include transaction processing equipment sales and service, data secure payment processing, monthly e-statements for customers, training, credit and debit cards, loyalty cards, and electronic check and check services.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that Retriever Merchant Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Retriever Merchant Solutions include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 15 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||11|
|Total Closed Complaints||15|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Brian Kamstra, President Robin Rehberg, Customer Service Manager
Credit Card Processing Service Point of Sale Systems Credit Cards & Plans Prepaid Debit/Credit Cards Credit Cards & Plans - Equipment & Supplies Financial Transactions Processing, Reserve, and Clearinghouse Activities (NAICS: 522320)
Retriever Merchant Solutions has requested that before filing a BBB complaint, consumers contact Robin Rehberg at firstname.lastname@example.org or call 1-877-599-3875.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview