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BBB Business Review

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BBB Accredited Business since

Jab Distributors, LLC

Phone: 8662978836204 Fax: (847) 998-6919 1500 S Wolf Rd, Wheeling, IL 60090

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Jab Distributors, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Jab Distributors, LLC include:

  • 54 complaint(s) filed against business

Factors that raised the rating for Jab Distributors, LLC include:

  • Length of time business has been operating
  • Response to 54 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

54 complaints closed with BBB in last 3 years | 17 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 11
Guarantee/Warranty Issues 2
Problems with Product/Service 41
Total Closed Complaints 54

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Jab Distributors, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 16, 2011 Business started: 02/01/2004 Business started locally: 02/01/2004 Business incorporated 02/01/2004 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Cathy Phillips, Consumer Service Manager Anneka Chamy, CFO
Contact Information
Principal: Ms. Cathy Phillips, Consumer Service Manager
Number of Employees


Business Category

Covers - Protective Mattresses Pillows - Renovating Other Building Equipment Contractors (NAICS: 238290)

Alternate Business Names
Protect-a-Bed Protect-A-Bed North America LLC.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.