BBB Business Review

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This business is not BBB accredited.

Stone Illusionz

Phone: (630) 995-3903 Fax: (630) 995-3923 1665 Quincy Ave Ste 159, Naperville, IL 60540 http://www.stoneillusionz.com


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Description



Stone Illusionz is a stone countertop company which manufactures and sells countertops in a variety of materials, wood cabinets, and flooring for residential customers. Located in Naperville, IL, this company serves the western suburbs of Chicago, including Bolingbrook, Romeoville, Warrenville, Lisle, Aurora, Montgomery, Boulder Hill, Oswego, Yorkville, Crest Hill, Fairmont, Lockport, Wheaton, Winfield, Glen Ellyn, West Chicago, Carol Stream, Glendale Heights, St Charles, Geneva, Downers Grove, Lisle, Lemont, Hinsdale, Willowbrook, Batavia, Geneva, St Charles, Sugar Grove, North Aurora, Burr Ridge, Oak Brook, Oakbrook Terrace, and Elmhurst. The company has been in business since 2008 and provides free, in-home consultations, as well as certain discounts and rebates with large orders.

This company sells stone countertops, wooden countertops, and flooring in several materials. Their countertop options include granite and marble, limestone or quartzite, travertine, and modern engineered stone, which comes in a variety of colors and different finishes. Customers can also choose from soapstone and tile, and their countertop will be fitted for their kitchen surface. The company also sells cabinets which are made from real maplewoods and are custom fitted to the specifications of the customer to ensure that they fit correctly in the customer's kitchen, rather than simply being pre-made in the factory and shipped out. Flooring is also available, including natural stone, man-made stone, ceramic and porcelain tile, and hardwood.

Visit the website for Stone Illusionz to learn more about their services, view examples of their products, and contact the company for a free in-home consultation regarding their products.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Stone Illusionz include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Stone Illusionz
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 01, 2013 Business started: 12/19/2008 Business started locally: 12/19/2008
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Si Navneet Chawla, Member Navneet Chawla, President
Contact Information
Principal: Mr. Si Navneet Chawla, Member
Business Category

Countertops - Concrete Contractors - Flooring Home Improvements Granite Cabinets Other Concrete Product Manufacturing (NAICS: 327390)

Alternate Business Names
GND & Associates, LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.