Business ProfileforUniversal Home Improvement, LLC

Universal home improvement Replace entire roof plywood/shingles Total $17,464 material and workmanship The contract states that I got a $2,000 credit to pay within 30 days. I only used $1,300. Universal was installing my front neighbor roof. I approached the owner ************************* to give him the check of $1,300. And asked him for all the paperwork regarding the warranties of material and workmanships the document that stated the village of Lansing inspection passed. He send warranties to my email with the exception of the prove of roof passing the inspection, He told me everything passed belief me I will send it as soon I get in the office, Trust me,just like I give you that credit. Just like I trust you. In order to just get over with. I went to village of Lansing and find out he fail two times, for ************* He never passed. The next thing after a heavy rain it was water in my house by the chimney I went and speak to the building commissioner he him self, Add caulking just to help until, Universal could respond and resolved all the issues. Is a nightmare when we went to the attic all the plywood has big gaps, the v valley can see shingles the underpayment is missing in that portion. During the winter all the roof was wet. They left the intake of the air flow in the soffit full of debris from old plywood and old shingles and refused to even answer my calls any more. I have 5 kids 2 dogs the roof is full of mold. Two of my kids are waking up with red eyes very often. **** is already not responding any more. I have no idea how my family is going to make it thru the winter. Please help us. I dont trust Universal and will like my full refund of $16,164.54 to hire another company to fully remove and replaced plywood/shingles.