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BBB Business Review

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BBB Accredited Business since

United Family Construction, Inc.

Phone: (773) 719-2658 P.O. Box 390793, Chicago, IL 60639

BBB Business Reviews may not be reproduced for sales or promotional purposes.


United Family Construction, Inc, is a general contractor completing projects for both residential and commercial customers. Located in Chicago, IL, this company serves customers in both downtown Chicago and surrounding suburbs, including Edison Park, Park Ridge, Oak Lawn, Cicero, Berwyn, Evanston, Brookfield, Lyons, Stickney, Chicago Ridge, West Pullman, Alsip, Calumet Heights, South Chicago, Burbank, Bridgeview, Oak Park, Forest Park, Maywood, and Bellwood. The company was formed in 2001 and uses licensed, bonded subcontractors when necessary.

This company provides plumbing, electrical, roofing, masonry, and other services for their customers, and will assist in obtaining building permits and architectural blueprints when necessary. Much of their work consists of offices, warehouses, and other large commercial structures, but they also build smaller structures such as treehouses, new additions and rooms, bathrooms, remodeling kitchens, and rebuilding bathrooms to be handicap accessible. They keep the workspace clean and free of obstructions in order to avoid accidents and maintain a safe work environment, and explain the process in full to the client before beginning work to ensure that the process is fully agreed upon by the client in order to avoid mistakes and miscommunication.

Visit the website for United Family Construction, Inc, to view pictures of their work, learn more about the company, and view contact information in order to request an estimate on work or hire the company for remodeling, renovation, or a new construction.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that United Family Construction, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on United Family Construction, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 03/01/2001 in IL Business started locally: 03/01/2001 Business incorporated 03/01/2001 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

City of Chicago
121 N La Salle St # 604, Chicago IL 60602

Type of Entity


Business Management
Mr. Freddy Canelo, Marketing Mr. Jose Canelo, Owner
Contact Information
Principal: Mr. Freddy Canelo, Marketing
Business Category

Contractors - General Electricians – Residential Home Improvements - Additions Roofing Contractors Construction & Remodeling Services Contractors-Sandblasting/Power Washing Building Contractors Concrete Contractors New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.