Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Titan Group LLC

Additional Locations

Phone: (815) 323-5977 Fax: (855) 208-4826 View Additional Phone Numbers 112 E Lincoln Ave, Belvidere, IL 61008 http://www.asktitangroup.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description



Titan Group is a general contractor which specializes in home reconstruction after storm, wind, or hail damage. Located in Rockford, IL, this company serves the far northwestern suburbs of Chicago, including Loves Park, Roscoe, Rockton, Belvidere, Byron, and Genoa. This company has been in business for over 20 years and adheres to all requirements by the Occupational Safety and Health Administration, and is an Owens Corning preferred contractor.

This company installs, repairs, and maintains roofing, siding, and gutters. They focus primarily on storm damage and works with insurance companies to ensure that homeowners and business owners receive the full settlement available to them through the insurance company, so that the customer only must pay the deductible on the cost of the damage. They offer a five year craftsmanship warranty on all work performed by their contractors and will assist their customers in the full process of receiving a settlement on a storm damage claim.

Free inspections are available to determine what has been damaged during a storm. Because storm damage can be difficult to see from the ground, or even invisible, it is necessary for a licensed contractor to inspect the damage to ensure that the full amount is covered by insurance and that all damages are fully known and notated in the claim. The free inspection includes an examination of the roofing system, gutters and downspouts, exterior walls, screens and shutters, siding, soffit and fascia, areas of possible leaking, and broken or damaged windows.

Visit the website for Titan Group to learn more about their process of inspecting homes for storm damage, view their material about the process of submitting a claim to an insurance company, and request a free damage inspection.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Titan Group LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Titan Group LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Titan Group LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: September 06, 2012 Business started: 05/16/1999 in DE Business started locally: 05/16/1999 Business incorporated 06/20/2013 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department Of Financial And Professi...
320 W Washington St Fl 3, Springfield IL 62701
Phone Number: (800) 560-6420

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Joseph Savalla, Owner
Contact Information
Principal: Mr. Joseph Savalla, Owner
Business Category

Contractors - General Gutters & Downspouts Roofing Contractors Roofing Service Consultants Siding Contractors Fire & Water Damage Restoration Soffit & Fascia New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Alternate Business Names
Titan Armor-Coat Exteriors LLC Titan Snow Services

Customer Review Rating plus BBB Rating Summary

Titan Group LLC has received 4.56 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.