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Find a Location

ThorGeneral Contracting, LLC has 1 locations, listed below.

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    Business ProfileforThorGeneral Contracting, LLC

    General Contractor

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    ThorGeneral Contracting LLC. is a general contractor that specializes in plumbing repair and renovation.

    Products & Services

    This company provides general renovation and plumbing renovation services including commercial and residential build-outs, kitchen and bathroom renovations, metal and wood stud framing, drywall installation and repair, acoustical ceilings, painting, demolition services, hydro pressured jet rodding, camera and locating services, sewer and pit cleaning, water and sewer repair, clean out installation, complete design and build of water supply and DWV drainage systems, and fixture settings service.

    Business Details

    Location of This Business
    Chicago, IL 60652-3944
    BBB File Opened:
    5/3/2013
    Years in Business:
    13
    Business Started:
    11/22/2010
    Business Started Locally:
    11/22/2010
    Business Incorporated:
    11/22/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Brandon Newell, President
    Contact Information

    Principal

    • Mr. Brandon Newell, President

    Customer Contact

    • Mr. Brandon Newell, President

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/14/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Im first time homeowner. I hired this company to do cosmetic work on my home. The job wasnt done in the timely manner and rushed job. He started in May and was suppose to be done by End of June. I had to pay rent in my apartment and mortgage in July because the company wasnt finished with the work. I recently had to pay a plumber due to water leaking under my kitchen sink and a new faucet installed in my bathroom because is was improper installed and leaking and the k*** to the kitchen sink was off two weeks after I moved in . The tile in my bathroom is coming up the panel by the tub isnt secure. The paint is chipping in different parts of my house like cheap paint was used. The company left the trash that they was suppose to dispose piled in my garage for me to remove . The company was paid $17,000 and I feel like I been robbed of my money. Im paying twice for a job I paid this company to do and I moved in August all these problems with no reimbursement is problem for me. Im devastated that this company would do that and believe they prey on customer that have no knowledge of carpenters work and first time homeowner. I deserve some form of refund or service by another company paid by them . This company wasnt professional and even took a job with my neighbor while he was suppose to complete mine.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard K

    1 star

    11/07/2023

    Their workmanship was very poor and they finished weeks behind schedule. Would not recommend.

    ThorGeneral Contracting, LLC Response

    11/10/2023

    Im a bit taken back by the comments and review. I do believe there was a degree of racism within your company which may have contributed to this view point. Although we may have had a few hiccups we worked with your firm to rectify them diligently and expeditiously. Thanks for the opportunity to serve you. Were moving forward inspire of your slander.

    Local BBB

    BBB of Chicago & Northern Illinois

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