This business is not BBB accredited.

The Newcastle Company

Phone: (773) 837-4876 Fax: (708) 452-0278 1800 N 78th Ave, Elmwood Park, IL 60707

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Newcastle Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 04, 2010 Business started: 01/01/2003 Business started locally: 01/01/2003 Business incorporated 01/17/2003 in IL
Type of Entity


Business Management
Mr. William Marrero, Owner
Contact Information
Principal: Mr. William Marrero, Owner
Business Category

Contractors - General Drywall Contractors Drywall Taping and Texturing Floor Laying, Refinishing & Resurfacing Floor Coverings & Installation Floor Refinishing Floors - Laminate Mason Contractors Painting Contractors Sealing - Pavement Commercial Roofing Roofing Service Consultants Tuck Pointing Windows - Installation & Service Hardwood Floor Contractors Floor Sealing Brick - Fire Brick Preservatives Brick - Clay - Common & Face Brick - Concrete, Pumice Fence Contractors Fence Posts & Fittings Resilient & Vinyl Flooring Shingles Windows Windows - Wood Windows - Vinyl Windows - Egress Ceiling Removal Windows - Repairing Chimney Lining Materials Chain Link Fence Sales, Service & Contractors Contractors - Flooring Contractors-Drywall / Plastering Contractors - Acoustical Ceiling Chimney Builders & Repair New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Alternate Business Names
Newcastle Tuckpointing Inc
Products & Services

Masonry Restoration

Additional Locations


    1800 N 78th Ave

    Elmwood Park, IL 60707 (773) 837-4876


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on The Newcastle Company
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)