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BBB Business Review

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Description



Solid Construction Services, Inc, is a general contractor which specializes in roofing and plumbing. Located in DeKalb, IL, this company serves northern Illinois, including DeKalb, Kankakee, and DuPage counties. Solid Construction Services is a member of the DeKalb County Building and Development Assocation and has been in business since 1995. The President Brian Grainger has built over 375 homes in the DeKalb County area. The company is the exclusive builder of Somerset Farm Sycamore, a 55+ community  located in Sycamore, IL.

This company manages all aspects of the construction process, from drafting and designing a custom addition or remodeling to installing custom signage for a business. Their specialties include new construction, remodeling bathrooms and kitchens, building additions, and installing siding, gutters, and concrete. Other services that they provide include excavation, carpentry and cabinetry, flooring installation, drywall installation and repair, irrigation services, landscaping, painting, pressure cleaning, spray foam installation, storm repair, and waterproofing. Flooring options include hardwood, ceramic tile, vinyl, vinyl composition tile, pergo/laminate, carpet, natural stone, marble, and masonry.

Solid Construction Services also offers green building services as well as interior design, assisting residents in choosing environmentally-friendly home options and redecorating their homes to make the most out of the storage, natural light, and other features that the home contains. After storm damage, they can assist customers in receiving settlements from their insurance, and can repair the damage at little or no cost to the customer when using settlement funds.

Visit the website for Solid Construction Services, Inc, to learn more about the different services they offer, read their blog regarding community events and Somerset Farm Sycamore, and contact the company for a free quote on a new construction or remodeling project.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Solid Construction Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Solid Construction Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Solid Construction Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 28, 2012 Business started: 06/01/1995 in IL Business started locally: 06/01/1995 Business incorporated 03/16/2011 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
http://www.idfpr.com
Phone Number: (312) 814-4500

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
http://www.idph.state.il.us
Phone Number: (312) 814-2608

City of Chicago
121 N La Salle St # 604, Chicago IL 60602
cityclerk@cityofchicago.org

Type of Entity

Corporation

Business Management
Mr. Brian Grainger, President Ms. Debbie Vonderheide, Office Assistant
Contact Information
Principal: Mr. Brian Grainger, President
Customer Contact: Ms. Debbie Vonderheide, Office Assistant
Related Businesses
Grainger Construction
Business Category

Contractors - General Roofing Contractors Siding Contractors Bathroom Remodeling Remodeling Services Windows Kitchen Remodeling New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Products & Services

Solid Construction Services, Inc. sells the following brand(s): Andersen windows, Gaf roofing products, Kohler fixtures, Many others, Moen fixtures, Simonton windows'

Solid Construction Services, Inc. offers the following product(s): All aspects relating to the construction of a home.

Method(s) of Payment
Cash, Check and all major credit cards.
Refund and Exchange Policy
N/A
Products & Services

roofing, new construction, remodeling, windows, siding, concrete

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.