Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

SeBern Homes, Inc.

Phone: (630) 377-7767 Fax: (630) 377-3812 36W995 Red Gate Rd, Saint Charles, IL 60175 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


SeBern Homes is a general contractor which builds high-end custom homes. Located in Saint Charles, IL, this company serves customers in Geneva, Barrington, Crystal Lake, Lemont, and surrounding areas. The company has been in business since 1993 and has won a variety of awards for their home construction.

This company builds custom homes as well as finishes basements and constructions home additions. For each project, the company's architect and home specialists meet with the customer to determine the homeowner's needs, tastes, style, and special components, developing a home that meets the customer's specifications. The home is then made with premium materials such as 30 year architectural shingles, high grade cedar siding, custom front doors, weather protected outside outlets, wood shutters, copper roofing, custom moldings, security systems, intercom systems, and architect-planned custom landscaping to match the homeowner's personal style.

Appliances such as ovens, cook tops, built-in dishwashers, microwaves, and garbage disposals are included in the construction. Custom cabinetry from Colonial Kitchens, Inc, is installed to the homeowner's specifications. Other features provided per the homeowner's request include Whirlpool tubs, ceramic tiles in bathrooms, custom wire shelving for kitchens, vaulted ceilings with skylights and plant shelves, custom cultured marble countertops, and custom mill-made wooden stairs with painted balusters. Other features can be modified, added, or removed according the customer's personal tastes, and special requests are welcome.

Visit the website for SeBern Homes to view the full list of possible specifications and additions, view their gallery of available homes, and request a consultation to discuss a custom-designed, luxury home.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that SeBern Homes, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for SeBern Homes, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on SeBern Homes, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 07, 1997 Business started: 01/01/1993 Business started locally: 01/01/1993
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Business Management
Mr. Ken Bernhard, President Ms. Cathy Groenwald
Contact Information
Principal: Mr. Ken Bernhard, President
Customer Contact: Ms. Cathy Groenwald
Business Category

Contractors - General Home Builders Home Improvements - Additions Architects Home Design & Planning New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Products & Services

This company offers Custom Home Builders.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.