13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Susan B
5 stars02/22/2024
************ Crew were absolutely wonderful. ****** returned all my calls in a prompt manner. He answered all my questions. ******** crew did my new Roof in 2 days and completely cleaned up. We have already referred him to a Friend. Highly recommend. Thank you ****** for a job well done!RRN, Inc. Response
02/23/2024
Thanks ************ Im glad I was able to help you with your roof claim.Review from Christine H
5 stars09/14/2023
I am very pleased from start to finish, ***************************, is very professional, he cares about his clients. From the first call to have him look at our existing roof, and every step after he has gone over and above. Making sure our experience was smooth and effortless. He and his team brought their very best to the table, from finding the shingles we were looking for, to Making sure we were always informed. Saturday everyone was here at 7:00 am. Including ******************, he stayed the whole day to assist and inform me on the progress. That's unheard-of these days ! By 3:45 pm they were finished and cleaned up . Everything was as it was before they started. Not a trace of the ******* ever being there. Again Professional, Caring , Trusted. Thank you RRN,INC. We are very grateful!Review from Phil C
5 stars09/08/2023
Great job on the roof and gutters. Would not hesitate to use them again!RRN, Inc. Response
09/09/2023
Thanks ****, Im glad to help with your claim.Review from Clintt R
5 stars07/15/2023
Hi Everyone I can't say enough about *** and his Crew ..They did an excellent job replacing the Roof on my house and garage and they did it proficiently in one day plus clean up.I highly recommend *** and his Crew Great Job Many Blessings *** ThanksRRN, Inc. Response
07/17/2023
Thanks *****, I glad to hear you are completely satisfied with our work. ******Review from Janice N
5 stars06/27/2023
I just had a new roof installed by RRN , *** and I could now be more pleased by the service I received by ****** and his crew. What a wonderful experience and a very handsome roof. The work was done in one day and you would not even know anyone was there except for the beautiful roof. They cleaned up the mess completely. I had so many comments on my roof from my neighbors. I have a corner lot so my house is viewed from 3 sides and it looks great. Thank you RNN,*** for all your help and kindness. You can go wrong using this company.RRN, Inc. Response
06/28/2023
Thank you ****** for the kind words. We always strive to help with your insurance claim, Thanks ******Review from Chris S
5 stars06/13/2023
Yet another 5 star review to the owner of RRN, *** and his crew. The roof, gutters and window screens were damaged by a hail storm on my home in April of 2023. He worked in tandem with the insurance adjuster during the inspection, which was comforting. Once the old shingles were removed, they discovered some rot damage on sections of the wood paneling, the wood was replaced during the process without any mention of budget/extra cost. What a stand up guy and crew, I guarantee you will not be disappointed with their work. I would personally recommend their service to any family member or friend.This is my first home so the situation was nerve wracking, a personal thanks to you and your team for explaining the process and helping ** through this situation.My request to any of their customers reading this review, ask for an extra business card or two and please recommend them to anyone in a similar situation!!!RRN, Inc. Response
06/14/2023
Thank you ************* glad to help with your restoration needs & repairs. ******RRN, Inc. Response
06/14/2023
Thank you ************* glad to help with your restoration needs & repairs. ******Review from Chris D
5 stars05/09/2023
We had our roof replaced in April '23 by *** and RRN, Inc. We could not have been happier. They did a great job through all phases of the process, beginning, middle and end. I very much appreciated that *** did what he said what he would do and he also set my expectations every step of they way by telling me what would happen next. You can tell that he really cares about his clients and the quality of work that is done for them. I have already recommended him to a couple of friends.RRN, Inc. Response
05/24/2023
Thanks for the wonderful review. I"m glad to help you with your insurance claim. Thanks ******Review from Charles S
5 stars01/04/2023
After a hail storm in September 2022, we had our insurance company inspect our home, and were told we needed a new roof and siding. We asked the insurance adjuster who we should call and he recommended RRN, **** from business and personal experience. Now we recommend ******, and RRN, Inc. ******, the owner, came to the house and guided us through the entire process, working with the insurance company to get the work done. ****** also helped us pick the roof and siding we were to use, and the match is better than what the builder had installed. The people that work for ****** are competent, and professional at what they do, paying attention to detail, respecting the landscaping and keeping the area around the house clean. ****** was often on sight with his workers. ****** is available 24/7 and responds quickly to emails and texts.He genuinely cares for the homeowner, and the result of the job he is doing. We know that if there is other work to be done on our home, we will call RRN, and be confident that the job will be done well. We highly recommend RRN,Inc.RRN, Inc. Response
01/05/2023
Thank you ******* & ******* for the kind words. Im happy to help you through the claim process and for replacing the roof, siding, gutters. ******Review from Maxine E
5 stars09/09/2022
We needed a new roof but were unsure about who to trust with so many companies going door to door. Then a sales rep for RRN came by, and there was something in his manner that made us consider them. The rep helped us with our insurance claim, meeting with the adjustor on our behalf, and we were approved quickly. We met the owner and decided to have them replace our roof and gutters. We were impressed by the owner coming to the house with the roofers and overseeing the job start to finish. The new gutters match the siding, and everything looks great! Most important, we have the peace of mind that our roof was done right. The materials they use are extra strong and long lasting. Like all these other customers, we are happy to recommend RRN and *************************** to others seeking the same level of satisfaction that we all have with our choice. Thanks to ******, ****** and their crew!RRN, Inc. Response
09/10/2022
Thank you for the kind review and it was a pleasure helping you with the insurance claim. ******RRN, Inc. Response
09/10/2022
Thank you for the kind review and it was a pleasure helping you with the insurance claim. ******Review from Alice N
5 stars06/14/2022
We needed a new roof due to storm damage. Our insurance agent recommended RRN. **** Am I glad the agent referred us to ******, the owner. He came out right away and gave us a quote. He worked with our insurance company and we were approved. The replacement took only one day and the workers cleaned up all of their mess. ****** came by that afternoon to check out the job. He will contact our insurance company and we will expect a check within 10 days. What a relief having ****** and his crew doing our roof. We are very pleased and recommend RRN, *** for their professionalism, workmanship and kindness. Thank you, ******.*****, *** and *****RRN, Inc. Response
06/15/2022
Thank You - *****, ************ for your kind review. It was a pleasure helping you with your insurance claim. Have a blessed day. ******
Customer Review Rating
Average of 13 Customer Reviews
Contact Information
902 S Randall Rd Ste C250
St Charles, IL 60174-1781
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