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BBB Business Review

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BBB Accredited Business since

Riteway Home Remodeling, LLC

Phone: (773) 278-1123 Fax: (773) 278-1123 3906 W North Ave, Chicago, IL 60647

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Riteway Home Remodeling is a general contractor which specializes in high-end kitchen and bathroom remodeling. Located in Chicago, IL, this company serves Chicago and the surrounding areas, including the far north side. Family owned and operated, the company has over 11 years of experienced in remodeling and renovations, and works with licensed roofers, plumbers, and electricians to complete home renovation projects.

This company performs both commercial and residential work and completes jobs such as additions, paving and brickwork, building decks, and renovating or building garages. Other services they provide include roofing, siding, porches, concrete installation, flooring, painting, electrical wiring, plumbing, heating, ventilation, air conditioning, kitchens, bathrooms, drywall, and basements.

Each job follows a process which includes the home or business owner in each step. First, Riteway's team meets with the customer and assesses their goals, including the style of the remodeling, any special instructions or needs, and their expected timeline. Then, the project team provides an estimate and timeline of completion before choosing materials and beginning work. Some completed projects include custom tile designs in a bathroom, creating a walkway to the door of a home, building a second-floor deck, and finishing a basement, including adding linoleum and building shelving against the stairway. Other projects include adding a second floor to a building and creating a custom garage.

Visit the website for Riteway Home Remodeling to view their gallery of completed projects, learn more about their project processes, and schedule a free estimate for a remodeling, addition, or new construction project.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Riteway Home Remodeling, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Riteway Home Remodeling, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Riteway Home Remodeling, LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: October 26, 2007 Business started: 01/01/2005 Business started locally: 01/01/2005 Business incorporated 03/16/2007 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

City of Chicago
121 N La Salle St # 604, Chicago IL 60602

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Illinois Department of Public Health
122 S. Michigan Avenue, Chicago IL 60603
Phone Number: (312) 814-2608

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Agustin Garcia, President
Contact Information
Principal: Mr. Agustin Garcia, President
Business Category

Contractors - General Basement - Contractors Basement - Finishing Garage Builders Contractors - Gutters Home Improvements Home Improvements - Additions Deck Builders Roofing Contractors Commercial Roofing Siding Contractors Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Cabinets Countertops Kitchen Cabinets & Equipment - Household Shower Doors & Enclosures Baths Contractor - Commercial Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Concrete Contractors New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Customer Review Rating plus BBB Rating Summary

Riteway Home Remodeling, LLC has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.