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Restoration Doctor is a general contractor specializing in storm damage restoration, including roofing, siding, gutters, and exterior reconstruction for residential customers. Located in Crystal Lake, IL, this company serves the northern suburbs of Chicago, including Prairie Grove, Village of Lakewood, Lake in the Hills, Algonquin, Union, Oakwood Hills, Cary, Fox River Grove, Huntley, Dundee Township, Barrington Hills, Port Barrington, Trout Valley, Woodstock, McHenry, Holiday Hills, Island Lake, Tower Lakes, Wauconda, Wonder Lake, Gilberts, Sleepy Hollow, Carpentersville, and Hampshire. The company was founded in 2010 and provides free, no-commitment assessments of the damage done to homes by storms, wind, hail, and other natural disasters.

This company will meet with the customer's insurance company after the customer has filed a claim and point out the damage, explaining what work should be done and recommending the appropriate repairs in order to ensure that the proper settlement is received for the work. Services available from this company include roofing, siding, gutters, soffit and fascia, windows, and other exterior services. The company will provide a lifetime warranty on their workmanship and will also start all of their work with no work down, recognizing that after storm damage, money is generally unavailable until after the settlement has been received, and that work must start immediately to ensure that no further structural damage accrues to the home.

Visit the website for Restoration Doctor to learn more about their services, read testimonials from their customers, and contact the company to request their services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Restoration Doctor Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

10 Customer Reviews on Restoration Doctor Inc.
Customer Experience Total Customer Reviews
Positive Experience 9
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 10

Additional Information

BBB file opened: April 04, 2013 Business started: 08/06/2010 in IL Business started locally: 08/06/2010 Business incorporated 08/11/2014 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Department of Financial and Professional Regulation
100 W. Randolph, 9th Fl, Chicago IL 60601
Phone Number: (312) 814-4500

Type of Entity


Business Management
Mr. Stephen Klein, Manager
Contact Information
Principal: Mr. Stephen Klein, Manager
Business Category

Contractors - General Gutters & Downspouts Contractors - Gutters Roof Repair Siding Contractors Windows - Installation & Service Carpenters New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Alternate Business Names
Restoration Doctor Renovations Inc.

Customer Review Rating plus BBB Rating Summary

Restoration Doctor Inc. has received 4.87 out of 5 stars based on 10 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.